On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. We will make all efforts to keep any service disruption within the window to a minimum. Maintenance will occur between 12:01 am - 4:00 am EDT.
Blackboard supports five primary browsers for Learn releases.
Run the browser checker to see whether Blackboard Learn supports your browser.
|Browser||Supported Desktop* Browser Versions|
|Internet Explorer||11+ (Windows only)|
|Safari||6+ (Mac OS only)|
* Mobile app versions of these browsers aren't supported at this time, although users may have success using them. The Learn 2016 system theme improves the experience of mobile users in some interfaces. Blackboard App, Blackboard Instructor, and Bb Grader are supported native apps for mobile and tablet devices that interact with Blackboard Learn 9.1 servers.
** Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge do not support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use in the following circumstances: 1) with embedded media types that require third-party NPAPI plug-ins for viewing and 2) the multiple-file upload interface located in the Content Collection, although the other multiple-file upload interfaces are supported on these browsers.
A variety of devices and operating systems were used to test the supported browsers. Support is not limited to these specific operating systems. The desktop browser versions above are supported regardless of the particular device or operating system on which they run.
|Operating Systems used in testing||Windows 7, Windows 8, Windows 10, Mac OS 10.8, Mac OS 10.9, Mac OS 10.10, Chrome OS|
|Chrome OS tested device||Chromebook (Chrome browser; features requiring NPAPI plug-ins are not supported)|
Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 are used during accessibility testing of each Blackboard Learn release.
A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this release of Learn, the following features have plugin requirements:
JRE versions 7 and 8 are the recommended versions for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.
Blackboard Learn does not require any other browser plugins. To learn more about browser plugins, assistive technology, and other supporting software, see the Browser Support Policy.